At SnapScribeDesign, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, enquire about our services, read our blog, or otherwise interact with SnapScribeDesign.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
SnapScribeDesign is a creative studio providing services including content production, photography, videography, scriptwriting, storytelling, graphic design, branding, and creative direction.
For the purposes of this Privacy Policy, references to “SnapScribeDesign,” “we,” “us,” or “our” mean SnapScribeDesign.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide
When you contact us, submit an enquiry, or request our services, you may provide:
- Name
- Email address
- Phone number
- Company or brand name
- Project requirements
- Budget or project details
- Information included in your message
- Any files or materials you voluntarily submit
You are not required to provide information that is not necessary for us to respond to your enquiry.
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location
- Referring website
- Date and time of your visit
- Website interaction and usage information
This information may be collected through cookies, analytics tools, or similar technologies.
3. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and messages
- Understand your project requirements
- Provide and manage our services
- Communicate with you about your project
- Send information you have requested
- Improve our website and services
- Understand how visitors use our website
- Maintain website security
- Prevent spam, fraud, or misuse
- Meet legal or regulatory obligations
We will only use personal information for legitimate purposes connected to our business and your interaction with us.
4. How We Use Contact Form Information
If you submit information through our Contact Us or enquiry forms, we use that information to respond to your enquiry and, where appropriate, discuss potential services or projects with you.
We do not sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.
Cookies may be used for purposes such as:
- Remembering website preferences
- Understanding website traffic
- Measuring website performance
- Improving user experience
- Website security
Some cookies may be placed by third-party services that we use for analytics, embedded content, forms, or other website functionality.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include pages viewed, approximate location, device information, traffic sources, and general interaction patterns.
This information helps us understand what is working on our website and improve our content and services.
7. How We Share Information
We may share personal information with trusted third-party service providers where necessary to operate our website or provide our services.
These may include providers responsible for:
- Website hosting
- Email communication
- Contact forms
- Analytics
- Cloud storage
- Website security
- Project management
- Other technical services
We only share information where reasonably necessary for the relevant purpose.
We may also disclose information where required by applicable law, legal proceedings, or a lawful request from a government or regulatory authority.
8. Third-Party Links
Our website may contain links to third-party websites, platforms, social media pages, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any external website before providing them with your personal information.
9. How We Protect Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
While we take reasonable precautions, you acknowledge that internet-based communication carries inherent security risks.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain our business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
When information is no longer required, we may securely delete or anonymise it.
11. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being processed
- Raise a concern or complaint regarding our handling of your information
India’s DPDP Act specifically provides for withdrawal of consent where consent is the basis for processing, with withdrawal intended to be as easy as giving consent.
To exercise an applicable right, contact us using the details below.
12. Children’s Privacy
Our website and services are not intentionally directed towards children.
We do not knowingly collect personal information from children except where permitted or required by applicable law.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.